Refund Policy

Customers may request a refund for most items returned within 30 days of delivery, as long as they remain in original or unused condition. Refunds are issued to the original payment method used at purchase—approved refunds typically appear within three to five business days, though timing depends on the issuer and payment type. In select cases, we may grant a full refund without requiring the item to be returned.

Refund Eligibility and Timeframe

• Standard Window: Most items can be returned for a refund within 30 days of delivery.
• Holiday Extension: Purchases made November 1–December 31 are eligible for return through January 31 of the following year
• Category Exceptions: Some categories (e.g., automotive parts, electronics) have shorter windows (15 days) or longer periods—see the product’s “Returns & Refunds” details.

Refund Methods

Refunds are processed back to the original form of payment used at checkout. Depending on the payment type, timelines vary: credit/debit card refunds generally appear within 5–7 business days, while prepaid credit cards and EBT refunds may take up to 30 days or longer depending on the issuer.

Refund Processing Timeline

Once we receive and inspect your returned item, refunds are typically processed within two weeks, though some items may take up to 30 days to fully process. Different payment methods have distinct timelines: most credit/debit card refunds show within 5–7 business days, while prepaid cards can take up to 30 days based on the issuer’s policies.

Returnless Refunds

In select cases—particularly for low‑value or hard‑to‑resell items—we may offer “returnless refunds,” allowing you to keep the product while receiving a full refund automatically. This practice reduces shipping and processing costs and supports environmental sustainability by avoiding unnecessary returns.

Non‑Refundable Items

Certain products are non‑refundable, including digital downloads, gift cards, and hazardous materials. Perishable goods (e.g., groceries), health and personal care items once opened, and single‑use consumables are also non‑refundable.

International Refunds
Refund windows and processes for international orders may vary. Duties and taxes paid at import are refundable when a valid return is processed through our international returns center